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What makes Sextant Different?

iDemand Pro Service is a full range of IT service solutions for your company. We provide our customers with the highest level of customer service. Our consultants have combined experience that provides a seamless integration into virtualization. Being available as a virtual help desk, takes away the hassle of your organization's IT maintenance, monitoring, and management.

What Solution is Right for your Organization?

For over 25 years Sextant Technology Partners has worked with customers to become an expert in profiling customer needs. We work with your organization to determine the right solution. You will work with one of our experts to select a customized package that takes the worry out of IT management.

It starts by examining the business processes affected by underlying technology and determining the impact on your customers. We will bring to you the benefit of our experience from working with others having similar needs and issues, but the solutions we offer are fully customized to your environment.

How Does Sextant Define Success?

Success is defined by cutting cost, increasing productivity through limited down-time, and increased customer loyalty.

Through discussions with you, we identify required outcomes before undertaking any new partnership or project. We design not only the solution itself but also the process to deliver that solution with the desired outcomes in mind. Our project planning is proactive and allows for remote monitoring of all IT functions, resulting in seamless solutions with little to no interruptions in service.

What Does Sextant not Do?

• We don't push product - ever.
• We are not driven by manufacturers' quotas or incentives encouraging one product over another.
• We don't require a contract for services.
• We will not sell technology simply for technology's sake.
• We do not support Mac platforms.

Can We Afford Sextant Services?

Your technology infrastructure is one of your organizations most important investments. When you sit down with one of our consultants you will see that we provide a worry-free solution for a fraction of the cost but also limits downtime in the occurrence of a disaster.

Having a system in place for your organization that is consistent and effortless is better than providing your customers with poor service. This can mean a lose of sales from dissatisfied customers or a loss of data with money lost in billable hours wasted.

Our service time is billed at a flat rate, so we want the job done right the first time.